Notify admin of supplier email bounce backs

14 votes

Currently if you email a Purchase Order to a supplier & they have an "out of office" setup we aren't notified & assume the supplier is organizing the goods.

Done 8440 Suggested by: Ross (15 Oct, '19) • Upvoted: 10 Aug, '21 • Comments: 7

Comments: 7

07 Oct, '19
HEVANS Merged
When a PO email isn't received by a supplier the team member who raised the order receives an email to notify them of a problem.
if possible a read receipt so we can see the supplier has seen the email
23 Oct, '19
Nis-anker Weuge Jessen Merged
a automatic confirmation that supplier has received PO or a demand for acceptance of demand
04 Nov, '19
farhan.zafar@procurementexpress.com Admin
"Email confirmation by suppliers" (suggested by Nis-anker Weuge Jessen on 2019-10-23), including upvotes (1) and comments (0), was merged into this suggestion.
04 Nov, '19
farhan.zafar@procurementexpress.com Admin
"EMail notification when po isn't delivered" (suggested by HEVANS on 2019-10-07), including upvotes (3) and comments (0), was merged into this suggestion.
27 Jan, '20
farhan.zafar@procurementexpress.com Admin
Hello Ross O'Connell,

Thanks for adding the suggestion to our portal.

This is to inform you that we have planned this feature for our future release. Once it is released we will definitely let you know about it.

Thanks,
Team ProcurementExpress.com
10 Aug, '21
CorWave Team
Hello, this issue is marked as "done" but it doesn't seem to be implemented yet? We had several orders where the emails to suppliers bounced (change of email address, or any other reason) and we were not made aware because we did not have any notification. Could you please confirm when this will be implemented? Thank you
16 Aug, '21
Mariska Admin
Hi,
Yes, it is implemented, you should be getting Failed notifications when sending to supplier. I'll reach out to you by email to see what's going on.